Reset a forgotten password
Signing in, two-step verification, sessions and your details.
On the sign-in page choose Forgot password and enter your account email. If the address has an account, we email you a reset link.
- The link works once and for a limited time. If it has expired, ask for a new one.
- Choose a strong password you do not use anywhere else.
- Resetting your password signs out every device that was signed in to your account.
Two-step verification stays on after a reset. You still need your authenticator app or backup code to sign in.
No email after a few minutes? Check your spam folder, then email [email protected] from your account address.
More in Account and security
- Turn on two-step verification
- See and sign out the devices on your account
- Update your details and contacts
Questions?
Email [email protected], see questions and answers, or open a ticket in the client area.