Change your plan (upgrade or downgrade)
Invoices, paying, credit, plan changes, cancelling and refunds.
Open the service under Services and choose Change plan. You see the plans you can move to and the price for the rest of your current billing period.
- Moving up: you pay the difference for the days left in the period. The new resources are applied once that invoice is paid.
- Moving down: the change follows the same pro-rata rules.
- Only one plan change can wait for payment at a time. Pay or cancel the open one before starting another.
Plan changes are available for active services.
More in Billing and payments
Questions?
Email [email protected], see questions and answers, or open a ticket in the client area.