# SCB Network

> SCB Network Ltd is a UK hosting and cloud company (London, company no. 16060725). It sells web hosting, WordPress hosting, reseller hosting, VPS/VDS servers, SSL certificates and domain names, running on infrastructure software it writes itself: ScalWS (Scale Web Server), ScalPanel (Scale Panel, a hosting control panel) and ScalGuard (server security software).

We don’t buy our infrastructure. We write it. Web server, control panel, security and VDS cloud. One stack, engineered in-house in the UK.

- Website: https://scb.network/
- Order and client area: https://scb.network/account/
- Contact: info@scb.network
- Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

## Products

- [Hosting plans and prices](https://scb.network/llms-full.txt): web, WordPress, reseller and VPS hosting, SSL, with current prices
- [Plans on the website](https://scb.network/#plans): plans and prices, no sign-in needed
- [Domain search](https://scb.network/#domains): check a name and its price
- [Order](https://scb.network/account/order): check out (needs a free account)

## Pages

- [UK Web Hosting with Free SSL and Daily Backups](https://scb.network/hosting/web-hosting): UK web hosting on our own ScalWS web server and ScalPanel control panel, with free SSL and daily backups. Plans from £3.39 a month, paid yearly, no VAT added.
- [Managed WordPress Hosting in the UK](https://scb.network/hosting/wordpress-hosting): Managed WordPress hosting with isolated containers, nightly backups kept 7 days and core updates done for you. Plans from £4.24 a month, paid yearly, no VAT added.
- [White-Label Reseller Hosting with ScalPanel](https://scb.network/hosting/reseller-hosting): White-label reseller hosting: ScalPanel under your own brand, your own nameservers and free SSL certificates. Plans from £15.29 a month, paid yearly, no VAT added.
- [UK VPS Hosting with NVMe Storage and Root Access](https://scb.network/hosting/vps-hosting): UK VPS servers with vCPU, RAM and NVMe SSD storage of their own and full root access. Plans from £10.19 a month, paid yearly, no VAT added.
- [SSL Certificates: Sectigo PositiveSSL and RapidSSL](https://scb.network/hosting/ssl): Sectigo PositiveSSL and RapidSSL wildcard certificates, for sites hosted with us or anywhere else. Plans from £8.14 a year, paid every 3 years, no VAT added.
- [Hosting Plans and Prices](https://scb.network/hosting): Web, WordPress and reseller hosting, VPS servers and SSL certificates from SCB Network Ltd, a UK company. Prices in GBP, no VAT added.
- [Our Software: ScalWS, ScalPanel and ScalGuard](https://scb.network/software): SCB Network writes its own infrastructure: ScalWS (Scale Web Server), ScalPanel (Scale Panel, a hosting control panel) and ScalGuard (server security software).
- [About SCB Network Ltd](https://scb.network/about): SCB Network Ltd is a UK hosting company (Companies House 16060725) that writes its own web server, control panel and security software.
- [Questions and Answers](https://scb.network/faq): Answers about SCB Network: who we are, our software (ScalWS, ScalPanel, ScalGuard), prices and VAT, payment, cancelling, domains and support.
- [Help Centre](https://scb.network/help): Guides for SCB Network customers: your account and security, billing, domains, WordPress, web and reseller hosting, VPS and support.

## Help centre

- [Welcome to SCB Network: your first steps](https://scb.network/help/welcome-to-scb-network-your-first-steps): Everything you do with us happens in your client area at scb.network/account. This guide walks through the first few minutes.
- [Which hosting plan is right for me?](https://scb.network/help/which-hosting-plan-is-right-for-me): All our plans run on infrastructure we build ourselves: the ScalWS web server, the ScalPanel control panel and ScalGuard server security.
- [Turn on two-step verification](https://scb.network/help/turn-on-two-step-verification): Two-step verification asks for a six-digit code from an app on your phone each time you sign in, so a stolen password is not enough to get into your account.
- [Reset a forgotten password](https://scb.network/help/reset-a-forgotten-password): On the sign-in page choose Forgot password and enter your account email. If the address has an account, we email you a reset link.
- [See and sign out the devices on your account](https://scb.network/help/see-and-sign-out-the-devices-on-your-account): Security in your client area lists every browser and app signed in to your account, with when and where each was last used.
- [Update your details and contacts](https://scb.network/help/update-your-details-and-contacts): Profile holds your name, company, billing address and phone number. These appear on your invoices, so keep them current.
- [Paying an invoice](https://scb.network/help/paying-an-invoice): Open Invoices and choose the invoice. The pay panel shows the amount due and the ways you can pay that invoice.
- [Change your plan (upgrade or downgrade)](https://scb.network/help/change-your-plan-upgrade-or-downgrade): Open the service under Services and choose Change plan. You see the plans you can move to and the price for the rest of your current billing period.
- [Cancel a service](https://scb.network/help/cancel-a-service): Open the service under Services and choose Cancel service. At the end of the paid period: the service keeps running until the date you have paid for, then...
- [Register a domain name](https://scb.network/help/register-a-domain-name): Search for a name on our website under Domains, or in your client area under Order. Results show which endings are free and the price per year.
- [Transfer a domain to SCB Network](https://scb.network/help/transfer-a-domain-to-scb-network): Moving a domain from another registrar takes a few days and usually adds a year to its registration.
- [Nameservers, DNS records, transfer lock and transfer code](https://scb.network/help/nameservers-dns-records-transfer-lock-and-transfer-code): Open the domain under Domains. These tools are available while the domain is active.
- [Log in to WordPress admin and phpMyAdmin](https://scb.network/help/log-in-to-wordpress-admin-and-phpmyadmin): Open your WordPress service under Services. WordPress admin opens your site's dashboard in a new tab, already signed in.
- [Backups and restoring your WordPress site](https://scb.network/help/backups-and-restoring-your-wordpress-site): We back up every WordPress site each night: your files (themes, plugins and uploads), your settings and your database. We keep each backup for 7 days.
- [Cache, plugins and site settings](https://scb.network/help/cache-plugins-and-site-settings): Your site has a built-in page cache in front of it for fast pages. Flush cache on the service page empties it, for example after you change your theme.
- [Getting started with web and reseller hosting](https://scb.network/help/getting-started-with-web-and-reseller-hosting): Web and reseller hosting run on ScalWS, our web server, and are managed in ScalPanel, our hosting control panel. Learn more about them at scalws.
- [Getting started with your VPS](https://scb.network/help/getting-started-with-your-vps): Your VPS has dedicated vCPU, RAM and NVMe storage, and you have full root access.
- [Getting help: tickets, status and service levels](https://scb.network/help/getting-help-tickets-status-and-service-levels): Open a ticket from Tickets in your client area and an engineer will reply.

## Our software

- [ScalWS (Scale Web Server)](https://scalws.com): our web server
- [ScalPanel (Scale Panel)](https://scalpanel.scalws.com): our hosting control panel
- [ScalGuard](https://guard.scalws.com): our server security software

## Policies

- [Terms of Service](https://scb.network/legal/terms-of-service)
- [Privacy Policy](https://scb.network/legal/privacy-policy)
- [Cookie Policy](https://scb.network/legal/cookie-policy)
- [Refund Policy](https://scb.network/legal/refund-policy)
- [Service Level Agreement](https://scb.network/legal/sla)
- [Acceptable Use Policy](https://scb.network/legal/acceptable-use-policy)

## Optional

- [Full text of the site](https://scb.network/llms-full.txt): everything above in one file, including software and security details